Mosso Cloud Sites & Media Temple GS – Put To The Test

Strong web site performance, reliability, and uptime – these are all traits you would expect from an enterprise-class Cloud hosting platform, right? That is exactly how I feel now – and exactly what I expected almost three years ago when I started looking at the very early cloud hosting platforms of the time.

My name is Chad and today I am a Mosso employee. Long before I joined the Mosso team, however, I enjoyed (sometimes) hosting many of my own web sites and those of friends, colleagues, family, etc. Back in late 2006 I was looking for a better platform for the sites I hosted. I was tired of trying to manage my own solution, and I was frustrated with the downtime and poor support of all the VPS providers I had used over the years. Cloud hosting was a very new concept and, in fact, I don’t think it was even referred to as “cloud” just yet, but there were two main providers in this space at that time: Mosso & Media Temple. Like many, I was concerned about the initial concepts but very intrigued with the technology so I splurged and purchased hosting accounts both with Mosso and with the Media Temple Grid platform. I decided to do some testing on two basic fronts: response time & uptime. As you may have figured by now, one platform excelled in comparison, and I was so intrigued that I ended up coming to work for Mosso!

So now, in early 2009, I thought, “Why not duplicate those same tests and see what the results would be?” And that is exactly what I did. I set up identical static web sites serving a 100KB image and identical dynamic sites, a vanilla WordPress 2.7.1 install on both platforms (Cloud Sites from Mosso and Grid-Service from Media Temple). Next I decided to leverage Pingdom for all the testing, as they have a wide variety of testing locations around the world. These tests for uptime and response time were performed via a full HTTP check (not ping) and occurred in 1 minute and 5 minute intervals on different copies of the static and dynamic sites. I set the test to run during the middle of a typical business week and collected roughly 72 hours of data.

The results were very impressive. Uptime percentages for Mosso Cloud Sites were a solid 100% compared to about 99.0% on average with Media Temple GS, and downtime stuck solid to zero seconds, while Media Temple was down 1-5 times across the different test sites resulting in almost 30 minutes of downtime on average per site. Average response times for Mosso Cloud Sites were at least half of that of MT GS, with Cloud Sites sometimes operating almost as much as five times faster!

This test is easy to duplicate if you would like to try it firsthand. If you have any questions, please do not hesitate to contact me. Please see the results below and you can see the direct Pingdom reports here: http://www.pingdom.com/reports/ndv2m2bh6fnw/

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  • http://www.serverschool.com Chris H.

    Glad to see other people exposing the truth about how bad Media Temple’s Grid Service really is. I got sucked in by their slick marketing years ago, and can’t seem to get rid of my account. They recently gave me a year’s hosting credit because of the excessive downtime. I barely have any websites left on the grid though because of how often it goes down. See:
    http://www.serverschool.com/shared-hosting/media-temple-quite-possibly-the-worst-web-host-you-can-get-for-free/

    The reality is, Media Temple should abandon the “Grid” altogether. They just aren’t able to keep it operational. On top of that, if you ever have a customer service issue (like your site not responding) prepare for 20 – 30 minute hold times.

    Good to hear Mosso is having better luck.

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  • John

    Chad,
    Can you repost link? The link you posted is redirecting to the home page of pingdom.

  • http://javapapers.com Joseph

    mediatemple (mt) is getting worst day by day. Very frequently I am facing MySQL down issue. When contacted their support, they say it is a known issue and ask us to migrate to a higher plan and pay more!

    Support is very slow, takes 30 hours to comeback with a response. Until then, our site will be down.

    They are not able to keep their minimum guarantee of providing a hosting that will not go down. In average my site goes down because of MySQL issues twice a week!

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